Terms of Use
Last updated 26 October 2026
The short version
- Oh Jelly helps you name, check and collect plush. It’s independent and isn’t made or endorsed by Jellycat.
- Photo matches, real-or-fake checks, prices and stock are our best guidance, not a guarantee.
- Pro renews automatically until you cancel it in your App Store, Google Play or web account.
- Your photos and shelf stay yours.
1. Agreeing to these terms
These terms are an agreement between you and Jirazo Labs LLC, a Wyoming limited liability company (“we”, “us”) for the Oh Jelly app on iPhone, Android and the web, and the website ohjelly.app (together, “Oh Jelly”). By joining the waitlist, signing in or using Oh Jelly, you agree to these terms and to our Privacy Policy. If you don’t agree, please don’t use Oh Jelly.
2. We’re independent
Oh Jelly is an independent app for collectors. It isn’t affiliated with, sponsored by or endorsed by Jellycat Limited or any shop we link to. Jellycat and other brand names belong to their owners. We use them only to describe the products that collectors own and look for.
3. Your account
- You need to be at least 13 to use Oh Jelly. If you’re under 18, you need a parent or guardian’s permission, and they agree to these terms for you.
- You sign in with Apple or Google. Keep that account secure, because anyone who can use it can use your Oh Jelly account.
- You can delete your account at any time, from the app or by emailing us.
4. Guidance, not guarantees
Oh Jelly gives you information to help you decide. Please treat it that way.
- Naming from a photo uses AI and can be wrong, especially with look-alike designs, colourways and sizes. Check the result before you rely on it.
- Real-or-fake checks walk you through known signs and end with a level of confidence. No app can prove a plush is genuine, and Jellycat doesn’t authenticate items. The decision to buy is yours.
- Prices, stock, retirement status and values come from shops, marketplaces and other public sources. They can be out of date or wrong. Always check the shop’s own page before you pay. Values based on marketplace listings are asking prices, not what items sold for.
We don’t sell plush. When you buy from a shop or seller we link to, your purchase is between you and them, on their terms. Some links may be affiliate links, which means we may earn a small commission at no extra cost to you.
5. Oh Jelly Pro
Your collection is free. Oh Jelly Pro is an optional paid plan with extra features, sold weekly, monthly, yearly or as a one-off lifetime purchase. Prices are shown in the app before you buy and may include local taxes.
- Who bills you. On iPhone, Apple bills you. On Android, Google bills you. On the web, Stripe bills you on our behalf. Their payment terms also apply.
- Automatic renewal. Weekly, monthly and yearly plans renew automatically at the end of each period unless you cancel at least 24 hours before it ends. You’re charged within 24 hours before the new period begins.
- Cancelling. Cancel in your App Store or Google Play subscription settings, or in your web account for web plans. Deleting the app doesn’t cancel a subscription. After you cancel, Pro stays on until the end of the period you’ve paid for.
- Free trials. Where a free trial is offered, it’s once per account. If you don’t cancel at least 24 hours before the trial ends, your paid plan starts automatically.
- Lifetime. A lifetime purchase gives you Pro for as long as we run Oh Jelly.
- Refunds. Apple and Google handle refunds for purchases made through them, under their own policies. For web purchases, email us. Nothing here limits refund rights you have under the law where you live.
- Price changes. If we change the price of a plan you have, we’ll tell you in advance, and the change will apply from your next renewal. You can cancel before then.
- When Pro ends. Your shelf stays exactly as it is. Pro features stop, and anything over the free limits is paused rather than deleted.
6. Your content
The photos you scan, your shelf, wishlist and notes are yours. You give us permission to store, copy and process them only as needed to run Oh Jelly for you, for example to keep your photos on your shelf and to send a photo to our AI providers to identify it. If you send us a correction, you also let us use that photo and correction to improve matching. You can withdraw this by deleting the content or your account.
Only upload photos you have the right to use. Don’t upload anything illegal, or pictures of other people where they can be identified without their permission.
7. Fair use
Please don’t:
- scrape, copy or resell Oh Jelly’s catalogue, prices or other data, or use bots to access the service;
- reverse engineer the app, or try to get around plan limits, security or access controls;
- overload, disrupt or attack our servers;
- use Oh Jelly to break the law, mislead buyers or sellers, or pass off fakes as genuine;
- pretend to be someone else, or share your account to get around plan limits.
If you do, we may suspend or close your account.
8. Our content
Oh Jelly’s software, design, text, catalogue and checklists belong to us or to the people who license them to us. You may use them for your own personal, non-commercial use while you use Oh Jelly.
9. Changes to Oh Jelly and these terms
Oh Jelly is new and will change. We may add, change or remove features. If we stop running Oh Jelly altogether, we’ll give you reasonable notice and a way to export your shelf.
We may update these terms. We’ll change the date at the top, and if the change is significant we’ll tell you in the app or by email before it takes effect. If you keep using Oh Jelly after that, the new terms apply.
10. Disclaimers and liability
Oh Jelly is provided “as is” and “as available”. To the extent the law allows, we make no promises that it will be accurate, uninterrupted or free of errors, and we aren’t responsible for the products, prices or conduct of any shop or seller.
To the extent the law allows, we aren’t liable for any indirect or consequential loss, or for loss of profits or data. Our total liability to you for any claim is limited to the greater of the amount you paid us in the 12 months before the claim and US$50.
Nothing in these terms limits liability that can’t be limited by law, such as for death or personal injury caused by negligence, or for fraud. If you’re a consumer in the UK or EU, you keep all the rights your local consumer law gives you.
11. Ending these terms
You can stop using Oh Jelly and delete your account at any time. We may suspend or end your access if you seriously or repeatedly break these terms, or if the law requires it. Sections 4, 6, 8 and 10 continue after these terms end.
12. Governing law
These terms are governed by the laws of the State of Wyoming, USA, without regard to its conflict-of-law rules. If you live in the UK or EU, you can also bring a claim in the courts where you live, and your local consumer protections still apply.
13. If you got the app from Apple
These terms are between you and us, not Apple. Apple isn’t responsible for the app, its content, maintenance or support, or for any claims about it, including product liability, legal compliance or intellectual property claims. If the app fails to meet any warranty that applies, you can tell Apple and Apple may refund the purchase price, if any; beyond that, Apple has no warranty obligation. You confirm you aren’t in a country under a US government embargo and aren’t on a US government list of prohibited or restricted parties. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.
14. Contact
Jirazo Labs LLC
Email: hello@ohjelly.app
See also our Privacy Policy.